FAQ

How does HeWo work?

HeWo is an innovative, connected audio player designed for children. Through the HeWo app, parents can subscribe to playlists, podcasts, or handpick stories for their child to enjoy. Once the player is turned on, it will automatically download the chosen content from our secure cloud via home WiFi. After the download is complete, the player does not require an internet connection to play the content, allowing for seamless listening on the go.

HeWo Device Usage Guidelines

The HeWo Player is as electronic device designed to bring faith, joy and inspiration, and it should be handled with care. The ON/OFF and volume buttons are built to be sturdy and withstand normaluse; however, excessive pressure may still cause damage Children under the age of 5 typically don’t have the strength to damage thebuttons.However, older children may accidentally break them with repeated,excessive force, which is not considered normal use.By promoting proper usage, you can ensure the longevity of your HeWo Playerand a smooth experience for your family!

How to start?

To extend listening time when the battery is low, we automatically reduce sound volume and image quality. For the best experience, keep your device fully charged!
A full charge takes 3 to 4 hours and provides over 20 hours of standby time or 8 hours of continuous listening. And don’t forget your charging cable at the bottom of the box!

What is the battery capacity?

HeWo offers over 8 hours of continuous listening time at a reasonable volume level, ensuring your child can enjoy their favorite content throughout the day.

What does the subscription include?

The annual subscription provides unlimited access to our vast and ever-expanding content library, currently featuring over 150 hours of high-quality stories, lessons, and music. We add new content weekly as we partner with more creators. Additionally, 70% of your subscription fee goes directly to the creators to support the development of meaningful and enriching content for children, while the remainder ensures the maintenance of our top-notch technology.

Will the subscription price change in the future?

Our annual subscription is set at $50 per family. We are committed to maintaining this price through 2025 and 2026, ensuring affordability and consistent access for all users.

When will I receive my player?

We are now shipping same (business) day. Account for 4 to 5 business days to receive your Player after ordering. 

Can I see a demo video?

Absolutely! We’re excited to share a demo video soon. Stay updated by following us on Instagram (@hewo_store) for the latest announcements and previews.

What are the stories you offer for free?

We offer 30 stories from the Bible with the player. They are:

 

In the Beginning (The Creation)

The Great Flood (Noah's Ark)

Father of Many (Abraham)

The Great Escape / The Ten Commandments (Moses)

The Voice of God (Samuel's Calling)

The Shepherd King (David's Anointing)

The Wise King (Solomon)

The Strong Judge (Samson)

The Brave Queen (Esther)

A Savior is Born (Birth of Jesus)

The Star Followers (The Wise Men)

Simeon's Joy (Presentation at the Temple)

The Boy Teacher (Jesus Lost in the Temple)

Water to Wine (Wedding at Cana)

Follow Me! (Miraculous Catch & Calling of Disciples)

Bread for Thousands (Multiplication of Loaves)

Step of Faith (Jesus Walks on Water)

Rise and Walk! (Healing of the Paralytic)

Peace Be Still (Jesus Calms the Storm)

Heaven Revealed (The Transfiguration)

The Tree Climber (Zacchaeus)

Come Out, Lazarus! (Lazarus)

The First Communion (The Last Supper)

The Ultimate Sacrifice (The Passion)

He is Risen! (Jesus Rises!)

Doubter to Believer (Saint Thomas)

Heaven Awaits (Ascension)

The Spirit's Fire (Pentecost)

Blinded by the Light (Paul's Conversion)

A Miracle of Life (Tabitha)

 

We also offer 10 prayers:

Our Father
Hail Mary
Guardian Angel
Morning Offering
Nicene Creed
Glory Be
Act of Contrition
Prayer of St Francis
Psalm 23 - The Lord is my shepherd
The Ten Commandments

 

Do you have more technical details on the player?

 

What is the content included in HeWo unlimited?

We are literally adding new partners and new content every week. the main current content partners are:

Among the hundreds of hour of content we notably propose:

  • Catholic sprouts: The Catholic Sprouts Podcast is a daily podcast for Catholic kids, with short episodes designed to plant one seed of faith each day in a way that is easy and stress-free. We cover topics such as Catholic Feast Days, Morality, Catholic Theology, the saints and sacraments.
  • The saints by The Merry Beggars: Adventures of Faith and Courage, a podcast bringing the Saints to life with award-winning actors, writers, and sound designers. Thrilling and inspiring stories to ignite your family's faith.
  • Firebreaker: Welcome to the world of Firebreaker, an exhilarating audio drama that takes you on an adventure of courage, friendship, and sacrifice. Join us as we delve into the captivating legend of George and the Dragon, a story that has inspired generations.
  • Altar Gang: THE ALTAR GANG!® audio series takes a fresh look at the Mass. AJ the Aspergillum and Skiff the Incense Boat, along with rest of the Gang, help the priest prepare for Mass and learn about the Readings and Gospel through stories and silly adventures. The rest of the Gang includes Pete the Chalice, Mary the Ciborium, Pablo the Paschal Candle, Maggie the Bells, Thomas the Thurible, Big John the Baptismal Font, Mo the Ambo, James and John the Altar Candles, Cecilia the Music Stand, Guido the Organ and Mimi the Altar Cloth. Fun, exciting, educational, THE ALTAR GANG!® will bring the Mass alive for your family and teach them about the Liturgy and the Catholic Faith.
  • Christine in Action: I'm Christine! With a passion for both ​Catholicism and music, I've created "Musical ​Catechesis"—catchy, authentically Catholic ​songs and videos that make learning the Faith ​fun and easy for the entire family.
  • The Little Rose Shop: Introduce your kids to Mary with our Catholic Marian Apparition. These captivating audios are offering an engaging way for your children to learn about Marian apparitions. Let your family listen and reflect on the messages of love, hope, and prayer that Mary has shared with the world.
  • SD Cason Kids: Discover a delightful collection of our songs and lessons that will captivate and educate Catholic children on a variety of topics related to their faith
  • Juan Diego Network: A series of podcast for kids in Spanish!
  • Spirit Juice Box: It’s time for a better way to pass on the Catholic faith and engage our youngest generation. Juice Box is designed to entertain kids and grown-ups alike while teaching the Catholic faith. The audio adaptation of the show followed by almost 1milion person! Juice Box was created and is produced by Spirit Juice Studios, an Emmy Award-winning Catholic production firm that has specialized in passionate storytelling, documentary filmmaking, and digital content for Catholic evangelization for more than 15 years.
  • Catholic Stories for children: Catholic Stories for Children is a nonprofit aimed at telling short stories, to help parents teach Catholic prayers, about Catholic saints, and other Catholic concepts.
  • Holy Heroes and Glory Stories: Each story is thoroughly researched to be historically accurate. Teach your children about the Saints through their own words and true-life stories!
  • Music: OCP, GIA, Kids music from Timeless music and more are providing music for moments and all sensitivity. New
  • Institutum a bono Pastore: will provide teachings of Sunday readings for kids, for both form of the rite. A 3 or 4 minutes explanation to helps kids understand and focus for next mass!